Factory reset problem
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Bryant1979
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Thursday November 10, 2016
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Nov 10, 2016 at 04:36 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 11, 2016 at 05:39 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 11, 2016 at 05:39 AM
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4 responses
Ambucias
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47356
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Monday February 1, 2010
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Nov 10, 2016 at 05:15 AM
Nov 10, 2016 at 05:15 AM
Hello
When you created the account did you register an alternate email address or phone number to which you have access?
or
When you created the account, did you register a secret question which you remember?
When you created the account did you register an alternate email address or phone number to which you have access?
or
When you created the account, did you register a secret question which you remember?
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
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Nov 11, 2016 at 04:09 AM
Nov 11, 2016 at 04:09 AM
Hello
Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
That sucks! Well can I get my phone up and running after factory reset without reinstalling the original google account on it?
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
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Moderator
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February 15, 2023
11,169
Nov 11, 2016 at 05:39 AM
Nov 11, 2016 at 05:39 AM
Frankly, I don't know, ask where you purchased the phone or a repair shop.
