Laptop password is incorrect

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Gardenia5 Posts 1 Registration date Friday November 11, 2016 Status Member Last seen November 11, 2016 - Nov 11, 2016 at 01:34 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 11, 2016 at 04:35 AM
My daughter gave me a new laptop as a gift . I am trying to use the laptop but each time I use the password of yahoo, does not accept it, keep on saying my password is incorrect.
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Nov 11, 2016 at 04:35 AM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

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