Can't remember password and no longer have recovery phone number

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magnifique.maman
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- Nov 15, 2016 at 02:43 AM
BunoCS
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- Nov 15, 2016 at 03:21 AM
I think it was June 2015 when I last changed my e-mail password and haven't checked the email since... I no longer have my recovery phone number. I know my email address, can remember at least one past password and know what my recovery phone number was. I need help accessing my email because I have receipts from when I was going to school which I need access to. Please help. Thanks

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BunoCS
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Nov 15, 2016 at 03:21 AM
Hello,

If you have not accessed your Gmail account for over 30 days, it may have been deleted from the Gmail server. Inactive accounts and the data stored within are usually impossible to recover. Unfortunately, if this is the case for you, you must create a new account, taking care to note your password and security questions in a safe place.
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