Cannot Access my Account due phone number no longer Exist

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Mark - Nov 17, 2016 at 03:14 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 17, 2016 at 04:46 PM
Hello,

I cannot log in my yahoo account since I have new laptop and my number with yahoo no longer exist due to service provider deactivation.

Please help

1 reply

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,200
Nov 17, 2016 at 04:46 PM
Hello

Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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