Cannot get into account for 1 week now

Closed
ari G - Nov 18, 2016 at 04:42 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 18, 2016 at 04:47 PM
I can no longer get into my email account: ***@***

I have been locked out since at least 11/11.The verification process does not work. Once I get a the verify code sent to my phone number or alternate email, I punch it in, but then am taken back to logging into one of my other yahoo accounts, but NOT ***@***. This has been going on for a week. I've been going to Yahoo Help Central sites incessantly for a week and have been able to resolve. I followed all instructions, cleared cookies, caches on all devices (desktop, mobile and tablet), nothing has worked. Sometimes my mail acct is not recognized.
I am the rightful owner of this account. When I send a test email to ***@*** from another email, I get the following bounced message: <***@***>:
Remote host said:
554 delivery error: dd This user doesn't have a yahoo.com account (***@***) [-5] - mta1168.mail.gq1.yahoo.com
[BODY]
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Nov 18, 2016 at 04:47 PM
The message says that the account no longer exists, hence it has been deleted from the server.
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