Cell # change [Closed]

Turmail - Nov 30, 2016 at 10:53 AM - Latest reply: Ambucias 51833 Posts Monday February 1, 2010Registration dateModeratorStatus May 25, 2018 Last seen
- Nov 30, 2016 at 04:29 PM
Hello,
Cannot access second email account as the phone # has changed and old cannot receive text. Suggestion on how to access?


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Ambucias 51833 Posts Monday February 1, 2010Registration dateModeratorStatus May 25, 2018 Last seen - Nov 30, 2016 at 04:29 PM
0
Thank you
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry