Forgot Yahoo mail password and mobile number changed

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Komi1975 Posts 2 Registration date Sunday December 4, 2016 Status Member Last seen December 4, 2016 - Updated by Ambucias on 19/02/17 at 04:41 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 4, 2016 at 04:29 PM
What do I do please help
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2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 4, 2016 at 04:26 PM
Hello
To help you, we must know if:
When you created the account did you register an alternate email address or phone number to which you have access?

or

When you created the account, did you register a secret question which you remember?
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Komi1975 Posts 2 Registration date Sunday December 4, 2016 Status Member Last seen December 4, 2016
Dec 4, 2016 at 04:28 PM
No I don't remember none of them
I know the phone number but I don't have access to that number anymore
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 4, 2016 at 04:29 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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