Recovering password for my daughters account

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Leannev - Dec 5, 2016 at 08:19 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 5, 2016 at 05:35 PM
Hi

I am trying to access my 2 daughters email addresses. They both have emails purely to link their games, but unfortunately I cannot remember the passwords. Gmail won't let me recover the passwords to my email because it says it can't verify who I am. Does anyone know how I can reset their passwords as they both have new tablets for Xmas and in order to set them up I need their passwords.

Thank you

3 responses

tubemateapk Posts 1 Registration date Monday December 5, 2016 Status Member Last seen December 5, 2016
Dec 5, 2016 at 08:21 AM
you try to contact admin
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Dec 5, 2016 at 05:28 PM
Hi

When is the last time the Gmail accounts were successfully accessed ?

Regards
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Leannev Posts 1 Registration date Monday December 5, 2016 Status Member Last seen December 5, 2016
Dec 5, 2016 at 05:30 PM
They don't use their email, just logged in for games, so maybe a year or so
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Dec 5, 2016 at 05:35 PM
Hi

After a few months of inactivity, like not accessing the account, Gmail considers the account as obsolete and deletes the account from the server, which makes recovery impossible.

So, your best bet is to create new accounts, ensuring you register recovery info and accessing them regularly.

Good luck

P.S. Linking games is not considered as a Gmail account activity.
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