WiFi stopped working ,help! [Solved/Closed]

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- - Latest reply: BrianGreen
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- Dec 17, 2016 at 02:51 PM
Hi y'all ,so I decided to try w8 on my w7 Acer travel mate 5752G but wasn't happy and reverted to w7 but since the installation I cannot use my WiFi, it appears to be be greyed out and cannot be selected but the Bluetooth works fine ...I tried installing the driver but I get an error saying "device may not be present or device is ejected /unplugged ,please reinsert " help!!!
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Thank you
Hi,

Try going to Device Manager and uninstalling the wifi card from there. Reboot and hopefully the card will be detected and the correct drivers installed.
Franklinite
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OK..I'll try each step but im a bit sceptical about disassembling the maxhine ,I'll leave that option for last. I'm also pretty sure I'm installing the correct driver but I could be confidently wrong.what is the most efficient method to finding the correct driver would u say? Before I decide to open the PC
BrianGreen
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Go to device manger and double click the wifi card. it will bring up a box.
Click on the device tab
There it tells you the device name if you are lucky, but the device id is just as good. Something like PCI/VEN_123ABC&DEV_456DEF
Look this code up in google and see what drivers are available.
Virus check the downloaded file before you do any installing!
Franklinite
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OK got it ,will do so now
Franklinite
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Brian Green sir ,thanx for the helpful advice. I got the device ID and downloaded the driver and it was a success.. Apprecaite the help
BrianGreen
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Glad yo got it working :^)