New phone number cant get email account forgot password

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Cashusclayconfucist - 21 Dec 2016 à 01:24
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 21 Dec 2016 à 16:19
Hello,

I can't sign-in on a new phone cause I forgot password. Can u help

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1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
21 Dec 2016 à 16:19
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry