New phone number cant get email account forgot password

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Cashusclayconfucist - Dec 21, 2016 at 01:24 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 21, 2016 at 04:19 PM
Hello,

I can't sign-in on a new phone cause I forgot password. Can u help

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Dec 21, 2016 at 04:19 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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