Unable to recover yahoo account

Closed
Musadela Morris - Dec 25, 2016 at 11:31 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 26, 2016 at 04:41 AM
Hello,I am unable to log into my yahoo account because the verification code is been sent to my recovery phone number which I no longer have. I did not have recovery e-mail. How can this be resolved. I know the email address as well as the password.

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 26, 2016 at 04:41 AM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
0