Wrong recovery email

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tigerjod05 - Jan 3, 2017 at 03:30 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 3, 2017 at 05:14 PM
I have done everything it's asked to recover my password. the recovery email is incorrect though and I'm not sure if I put it under my maiden name or my married name because I created the gmail account in the middle of a divorce. So, they cannot verify me. So, I don't know what to do. there are no non recorded humans anywhere in the google empire apparently for me to talk to because I've dialed every number and pressed every option. So if anyone knows a backdoor or some other way to help me, I'd appreciate it. I very much need this email. It is my main and the one all my important things go to.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jan 3, 2017 at 05:14 PM
Hi Tiger,

It's understandable that you can't talk to anyone at Google, if there was, all of the 60 000 employees would do nothing else but answer the phone.

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Inactive accounts are deleted after approximately 9 months of inactivity.

Sorry
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