Locked out

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TorryA Posts 1 Registration date Monday 9 January 2017 Status Member Last seen 9 January 2017 - 9 Jan 2017 à 19:55
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 10 Jan 2017 à 05:24
I forgot my password and now i am locked out of my emails for 12 hrs for trying to log in continuously. The recovery number is an old number that I don't have anymore. How can I reset my password if it won't let me I?

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
10 Jan 2017 à 05:24
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry