Locked out

Closed
TorryA Posts 1 Registration date Monday January 9, 2017 Status Member Last seen January 9, 2017 - Jan 9, 2017 at 07:55 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 10, 2017 at 05:24 AM
I forgot my password and now i am locked out of my emails for 12 hrs for trying to log in continuously. The recovery number is an old number that I don't have anymore. How can I reset my password if it won't let me I?

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jan 10, 2017 at 05:24 AM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
0