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Boot problem

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Edwin - Jan 14, 2017 at 01:52 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 14, 2017 at 04:28 PM
Hello,

My samsung laptop has this booting problem. When i turn it on, it shows the samsung logo then immediately transitions to a blank screen with a centered blue box saying 'enter password' what could be the possible problem and how can it be overcome. Its really letting me down. Help please.
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Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 14, 2017 at 04:28 PM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator

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