Laptop Says it Can't Connect to WiFi

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Kate - Jan 18, 2017 at 05:03 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 18, 2017 at 05:20 PM
Hi, my mum recently bought an Acer Aspire ES 15 laptop that won't connect to our internet. The laptop recognizes that the wifi is there but after entering our security code, it says we can't connect to this network. Can you help us?
Kate



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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173
Jan 18, 2017 at 05:20 PM
Hello Kate

Have you followed all the procedure indicated in this CCM faq:

https://ccm.net/faq/5772-how-to-connect-to-wifi
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