Laptop Says it Can't Connect to WiFi

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Kate - Jan 18, 2017 at 05:03 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jan 18, 2017 at 05:20 PM
Hi, my mum recently bought an Acer Aspire ES 15 laptop that won't connect to our internet. The laptop recognizes that the wifi is there but after entering our security code, it says we can't connect to this network. Can you help us?
Kate



1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,238
Jan 18, 2017 at 05:20 PM
Hello Kate

Have you followed all the procedure indicated in this CCM faq:

https://ccm.net/faq/5772-how-to-connect-to-wifi
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