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Acer laptop can't connect to WiFi [Solved/Closed]

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Registration date
Wednesday March 25, 2015
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March 25, 2015
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 Hannah -
Hello.

I have been having problems recently with my Acer Aspire E 15. Since my sister brought my laptop to a friend's house, my laptop won't connect to our home wifi. I have tried a lot from resetting the router to resetting the wireless adapter and basically all that I can see on google. Whenever I try to connect to our home wifi, it always says "Unidentified Network. No internet access" even though the wifi symbol has excellent signal connection. I am contemplating on bringing my laptop to the store since it is still under warranty but I can't because I need my laptop for school.

Also, when I first tried restarting my laptop the internet worked. But now it never connects. I am just connecting my phone to my laptop and am using USB tethering to connect to the internet since all our other laptops and phones can connect to the wifi.
Any help is very much appreciated. I am very very frustrated already.

Thank you so much.
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5 replies

Answer 1 / 5
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Tuesday August 30, 2016
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September 16, 2016
 50
I bought an Aspire E5-575 and had the same problem. It's the first time I bought ACER so, I had no idea in what I was getting into.
I tried to work the problem out with the ACER online chat help. Don't waste your time.
Then I went to the source of all contemporary knowledge: the Internet, which to begin with showed me this has been a common problem for ACER for a very long time. I was already regretting the purchase with all my guts and after reading multiple treads about this, I did what finally worked for me. Here it is:
  • Go to "Device Manager" and click in the little arrow to the left of "Network Adapters" to open all the devices.
  • Right Click on "Qualcomm Atheros" and click in "Properties"
  • Click on the "Resources" tab and click on "Wireless Mode"
  • Change "Value" to "01-11b" (it was set in "12-11a/b/g/n/ab")
  • Click "ok" and make sure you are connected to your wifi network.

That's it. That worked for me although, to be honest, I don't know what I did so, if somebody think this was a bad idea for any reason, let me know.
Otherwise, enjoy your wifi.
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> andrei_bicer
Go to advanced tab, at the bottom you will see "wireless mode selection". click that and change the value on right side. It worked for me. Big thanks to Carl M5
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> RudraKhatiwada
The option does not have the value that Carl M5 mentioned.
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> RudraKhatiwada
This helped!!! Thanks!!!
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When I open all network adapters, "Qualcom Atheros" is not present. How do I get it back? I reset the network adapters and all I get is the ethernet adapter. Wifi is gone.
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Sadly all that did was freeze me laptop and make it reboot itself
Answer 2 / 5
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Monday August 24, 2015
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August 25, 2015
 21
I have a new acer aspire E1-522 that's has never been able to connect to wifi. It doesn't detect any networks although all of our other devices are able to connect. I have reset the entire system to factory but still not working.....help
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Thanks for the help!!!
Answer 3 / 5
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July 16, 2020
Hello,

Try this 1

1) Click on start --> In search bar, type ncpa.cpl and press Enter.

"Network Connections" will be opened.

2) Right-click on your "Wireless Network Adapter" --> Properties -->

Select "Internet Protocol Version(TCP/IPv4) --> Click on "Properties"

button --> Make sure "Obtain an IP address automatically" is selected

--> Click on OK --> OK.

3) If the problem still exists then check your SSID and the wireless password.

Good Luck
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Awesome!! I've been trying for 3 weeks to get this sorted. Give this man a medal.
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Great...it's really work...awesome...Thanks
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Amazing... Really thanks for the help. Been thinking and asking others how to do.this for a month now.
Thank you
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I only have broadband connection and the wireless connection is not showing
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Excellent tip,many thanks much appreciated, Tamara.
Answer 4 / 5

Acer laptops have the worst WIFI system EVER. This is the 3rd laptop in the family that is disappointing us once again. We're done with acer for sure.
Answer 5 / 5
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Registration date
Tuesday October 6, 2015
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October 6, 2015
 2
Downloag chrome,and use that as your browser,bang..sorted!
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