Computer screen turn to blank [Closed]

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3606
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Monday September 1, 2014
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February 20, 2017
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Hello,

when I turn on my laptop . it turn on properly but when dasktop appear no keyword button were work. No mouse button were work. I had not do anytime, after some the the dasktop were blank and it cannot work.
My laptop cannot response.

1 reply

Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
148
Hi Survesh,

Could you check if the keyboard is working normally before booting in Windows? Try to access the BIOS menu. If it is not possible, there may be a hardware issue with the keyboard or a cable problem. Could you tell if the screen going to black is a screen saver or it is more like the PC is freezing? When the mouse and the keyboard are not working, the result can be almost the same. My advice is to contact a technician and ask for assistance. If the issue is cable related, it should be easy to solve.

Hope this helps

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