Lenovo laptop screen black, have power, but not booting up

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Lionel - 1 Feb 2017 à 10:11
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 3 Feb 2017 à 02:58
Hello,
Lenovo laptop: black screen
Have power
Tried hard reset (take battery out, unplug AC, held power button for 30 seconds, reinserted battery pressed power. Same results
Related:

1 response

R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
3 Feb 2017 à 02:58
Hi Lionel,

Are you sure the laptop is getting enough power? Can you hear some noises coming from the PC or it is acting as if it is not switched on. Unfortunately having the LEDS on cannot guarantee us that the PC is properly supplied. Trying the power reset was a really good idea. Is the laptop under warranty? If it is, I would advise you to seek assistance from a technician. There may be some model specific troubleshooting that can easily solve the issue.

Hope this helps