One site won't open; error: server is taking

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 izzmasterg -
Hello,
If anyone can help me, please. I have been able to access a site for over a year, then suddenly last week their server went down for two days, when it came back up, however, I was not able to access this one site at all. The error message: "....net" is taking too long to respond." I am on Firefox. However, others using other software can access that site easily now.
Tried to download a new browser, IE7, but that just gives me another error message???

1 reply

The correct answer to this problem is as follows:
1. You must go into your router.
2. Enter the setup section.
3. Select MAC address.
4. Select user defined.
5. Change a few numbers and letters in the MAC address.
6. Save settings and reboot your computer and reset your MODEM.

This problem occurs when viewing the same site over a router from more that one computer or application at the same time for a period of time. This activates something in the server software that puts your IP address on a so called "BAND LIST". Your web hosting company will not be able to correct it because they don't know what is going on because they can see that it is working fine from their point of view.
Most common response is: Replace your router.
It works for them... But it is not the correct answer and it costs money to do so.

More Info:
If you check your IP address with and without your router, you will see that it is different. The MAC address on your router is different from the one on your modem. The MAC address helps define what your IP address is. If you are on an "IP Band List", you must change your IP. This is only possible through changing the MAC address on the router or calling you ISP, if you are not using a router.