I cannot reset my password through security question

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Bernadette Lopez - Updated by Bernadette Lopez on 9/02/17 at 09:33 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 10, 2017 at 04:49 AM

Hello,

I cannot retrieve my password to my yahoo account Email is ***@***.
I have an ex that is a stalker and is very nosey. Would you please help me. He may have locked me out of my account. He locked me out of my voicemail for my cell phone. I had to turn it off. I dont have access to the cell phone under this email.
Thank you B I have an email ***@*** please help

I cannot reset my password through security question
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1 response

Answer 1 / 1

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Feb 10, 2017 at 04:49 AM

Hello
To help you, we must know if (yes or no):

When you created the account did you register an alternate email address or phone number to which you have access?

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