Inpiron 14 booting issue

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Ra17 - Feb 11, 2017 at 01:42 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Feb 14, 2017 at 09:58 AM
Hello,
I have dell inspiron 14 series laptop. On switched on it shows dell company opening screen,after it will become plane,no next screen,becomes ash color. Any way to fix this?
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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Feb 14, 2017 at 09:58 AM
Hi Ra17,

Please connect the laptop to another monitor or to a TV. Check if the issue persists. While on the manufacturer’s logo, try pressing some buttons in order to get in the BIOS menu. If there are no details about this, try with DEL, F11, F12. Are there any strange noises coming from the PC? What happens when you turn on the PC with a Windows installation drive in the DVD ROM?

Hope this helps

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