Files not transfering to HD

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suresh - Updated by Ambucias on 23/02/17 at 04:55 AM
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 24 Feb 2017 à 04:02
Hello,


my name is from vijayawada, recently purchaged my external 1tb harddisk deticted but file not transfer & slow reading,naerly 750 gb important,please slove the my problem.
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1 response

KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
24 Feb 2017 à 04:02
Hello suresh,

Is your hard drive still under warranty? If it is so, please take it back to the merchant where you bought it. It should still have warranty, so you don't have to open it or alter anything on it. You can try to bring it to a data recovery company who could help you extract the data. Also, you could try to extract the data with several programs existing on the net, but I have to warn you that any test of your drive may further damage your HDD, so be careful.

Have a nice weekend. Good luck!