Laptop black screen

Closed
Drishika - Mar 2, 2017 at 07:27 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 3, 2017 at 03:51 AM
Hello,

My laptop Dell inspiron 15 3000series is showing a black screen when switched on and the cursor moves how to fix it

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2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Mar 2, 2017 at 05:40 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Hi ambucias I tried it but didn't work
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Mar 3, 2017 at 03:51 AM
Do you have a recovery CD? If not you may try to reset to factory settings.
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