Laptop black screen

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Drishika - 2 Mar 2017 à 07:27
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 3 Mar 2017 à 03:51
Hello,

My laptop Dell inspiron 15 3000series is showing a black screen when switched on and the cursor moves how to fix it

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2 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
2 Mar 2017 à 17:40
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Hi ambucias I tried it but didn't work
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
3 Mar 2017 à 03:51
Do you have a recovery CD? If not you may try to reset to factory settings.