Forgot password knows the recovery phone number but lost access
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Ziivei
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Mar 6, 2017 at 11:59 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Mar 7, 2017 at 04:22 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Mar 7, 2017 at 04:22 AM
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3 responses
Ambucias
Posts
47312
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 28, 2026
11,166
Mar 6, 2017 at 04:28 PM
Mar 6, 2017 at 04:28 PM
Hello
We are CCM, we have no business connections with Gmail
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
We are CCM, we have no business connections with Gmail
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
Hello again. As i have mentioned above i know the recovery number but i have lost the sim card so i cannot recieve any verification codes how do i change?
Ambucias
Posts
47312
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 28, 2026
11,166
Mar 7, 2017 at 04:05 AM
Mar 7, 2017 at 04:05 AM
To change it you must access your account using the verification code which you can't receive.
Does this mean i cant get back my account anymore? or is there any solutions to this?
Ambucias
Posts
47312
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 28, 2026
11,166
Mar 7, 2017 at 04:22 AM
Mar 7, 2017 at 04:22 AM
As I have mentioned above if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
