Forgot password knows the recovery phone number but lost access

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Ziivei - Mar 6, 2017 at 11:59 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 7, 2017 at 04:22 AM
Hi i forgot my gmail password. I can remember the recovery phone number but lost access to it as it has not been used for some period of time. Need help
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3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 6, 2017 at 04:28 PM
Hello
We are CCM, we have no business connections with Gmail

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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Hello again. As i have mentioned above i know the recovery number but i have lost the sim card so i cannot recieve any verification codes how do i change?
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 7, 2017 at 04:05 AM
To change it you must access your account using the verification code which you can't receive.
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Does this mean i cant get back my account anymore? or is there any solutions to this?
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 7, 2017 at 04:22 AM
As I have mentioned above if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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