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Microsoft Word Icon Changed to Unknown Program

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BikashManna Posts 2 Registration date Tuesday April 4, 2017 Status Member Last seen April 4, 2017 - Apr 4, 2017 at 05:04 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 5, 2017 at 04:10 AM
My Microsoft word (program) icon changed from the classic picture to the unknown programs icon. I am using windows 7 enterprise. Please help me how to fix it.
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4 responses

Answer 1 / 4
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 4, 2017 at 05:09 AM
Go to microsoft office-- microsoft office tools-- microsoft office picture manager-- help-- detect and repair-- check restore my shortcuts while repairing.

This should restore all the microsoft office shortcuts and icons
BikashManna Posts 2 Registration date Tuesday April 4, 2017 Status Member Last seen April 4, 2017
Apr 4, 2017 at 05:17 AM
I don't find Microsoft office tools on my computer. Could you please exactly explain me the solution?
Answer 2 / 4
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 4, 2017 at 04:04 PM
Never mind

Right click on desktop

click on new

then click on New Microsoft word
Answer 3 / 4
BikashManna
Apr 5, 2017 at 12:32 AM
Hello Ambucias,

Thanks for your response.
However, I am unable to solve the problem following your instruction.

I right clicked on desktop-clicked on new-then clicked on New Microsoft word.

I opened the new file but the Microsoft word icon doesn't change.

Thanks for your understanding.

Best regards,
Bikash
Answer 4 / 4
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 5, 2017 at 04:10 AM
Consider restoring your system to a date where everything was working correctly

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