Microsoft Word Icon Changed to Unknown Program

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BikashManna Posts 2 Registration date Tuesday 4 April 2017 Status Member Last seen 4 April 2017 - 4 Apr 2017 à 05:04
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 5 Apr 2017 à 04:10
My Microsoft word (program) icon changed from the classic picture to the unknown programs icon. I am using windows 7 enterprise. Please help me how to fix it.
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4 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
4 Apr 2017 à 05:09
Go to microsoft office-- microsoft office tools-- microsoft office picture manager-- help-- detect and repair-- check restore my shortcuts while repairing.

This should restore all the microsoft office shortcuts and icons
BikashManna Posts 2 Registration date Tuesday 4 April 2017 Status Member Last seen 4 April 2017
4 Apr 2017 à 05:17
I don't find Microsoft office tools on my computer. Could you please exactly explain me the solution?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
4 Apr 2017 à 16:04
Never mind

Right click on desktop

click on new

then click on New Microsoft word
Hello Ambucias,

Thanks for your response.
However, I am unable to solve the problem following your instruction.

I right clicked on desktop-clicked on new-then clicked on New Microsoft word.

I opened the new file but the Microsoft word icon doesn't change.

Thanks for your understanding.

Best regards,
Bikash
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
5 Apr 2017 à 04:10
Consider restoring your system to a date where everything was working correctly