Laptop shows numbers and or cap letters when typing

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Hello,
My grand daughters acre laptop shows numbers and or cap letters when typing normally. The cap button isn't engaged either. How can she correct it ? Thanks


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Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,925
You need to test using an external USB keyboard. I suspect the internal keyboard has failed and needs to be replaced.

Good Luck