HP Envy Laptop Sound Suddenly Stopped Working

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andrewldickson91 Posts 1 Registration date Friday May 19, 2017 Status Member Last seen May 19, 2017 - May 19, 2017 at 04:32 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 19, 2017 at 05:40 PM
I was working on my computer this afternoon (Windows 10 o/s) and my computer went blank and restarted on it own. After the restart, my sound no longer works on either my speakers or headphones. Made sure it wasn't muted, checked sound in control panel, checked services to make sure Windows audio was running (stopped and restarted), restarted the computer. None of these things are making any difference. Someone please help!!!
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173
May 19, 2017 at 05:40 PM
Hi

The issue is probably due to a recent Windows update.

Try reinstalling your sound driver.

Good luck
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