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HP Envy Laptop Sound Suddenly Stopped Working

andrewldickson91 1 Posts Friday May 19, 2017Registration date May 19, 2017 Last seen - May 19, 2017 at 04:32 PM - Latest reply: Ambucias 51189 Posts Monday February 1, 2010Registration dateModeratorStatus April 26, 2018 Last seen

- May 19, 2017 at 05:40 PM

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I was working on my computer this afternoon (Windows 10 o/s) and my computer went blank and restarted on it own. After the restart, my sound no longer works on either my speakers or headphones. Made sure it wasn't muted, checked sound in control panel, checked services to make sure Windows audio was running (stopped and restarted), restarted the computer. None of these things are making any difference. Someone please help!!!

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Ambucias 51189 Posts Monday February 1, 2010Registration dateModeratorStatus April 26, 2018 Last seen - May 19, 2017 at 05:40 PM

Helpful

Hi

The issue is probably due to a recent Windows update.

Try reinstalling your sound driver.

Good luck

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