HP Envy Laptop Sound Suddenly Stopped Working

Closed
andrewldickson91
Posts
1
Registration date
Friday May 19, 2017
Status
Member
Last seen
May 19, 2017
- May 19, 2017 at 04:32 PM
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
- May 19, 2017 at 05:40 PM
I was working on my computer this afternoon (Windows 10 o/s) and my computer went blank and restarted on it own. After the restart, my sound no longer works on either my speakers or headphones. Made sure it wasn't muted, checked sound in control panel, checked services to make sure Windows audio was running (stopped and restarted), restarted the computer. None of these things are making any difference. Someone please help!!!

1 reply

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,293
May 19, 2017 at 05:40 PM
Hi

The issue is probably due to a recent Windows update.

Try reinstalling your sound driver.

Good luck
0