Locked Out of GMail

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Kristd Posts 2 Registration date Friday June 2, 2017 Status Member Last seen June 2, 2017 - Updated on Jun 2, 2017 at 04:38 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 2, 2017 at 06:23 PM
Hi please help. I have been locked out of my gmail, google pics, everything that was attached. I had my account set up so a confirmation number would get sent to my phone. I forgot all about that when I had to change number do to a crazy ex.. Pretty much the reason I had to set up 2 step anyways.. I've tried and tried to get in. I dont recall exactly when I set up this account. But all my kids pics and everything are locked in it.

Please help.

2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jun 2, 2017 at 04:39 PM
How did you get locked out of your account?

When is the last time you successfully accessed your account?
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Kristd Posts 2 Registration date Friday June 2, 2017 Status Member Last seen June 2, 2017
Jun 2, 2017 at 05:39 PM
I had to change phone numbers. So i can no longer access the 2 step verifaction. December was the last time I was able to log into my account.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jun 2, 2017 at 06:23 PM
Unfortunately, there is nothing you can do if you created the account on the mobile device you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a mobile number to it. That way, you can have multiple ways to recover the account!

If your mobile phone number was your recovery address, your should have updated your account before you changed it.

Your account is now lost forever and it will be deleted from the server in September which is 9 months after you last accessed it.

Regards
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