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Desktop icons gone, cant system restore, cant open task manager

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Orionblu
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Wednesday June 14, 2017
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 - Jun 14, 2017 at 06:29 AM
Orionblu
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 - Jun 14, 2017 at 02:32 PM
Hello all...hoping someone can help. Working on a Lenovo laptop, running Windows 10. All of a sudden, my desktop icons wont load at start up. On top of that, I cannot access my start-up menu (get a continuous loading symbol), and cannot get to my task manager through cnt/alt/delete function. I have tried to run safe mode and same problems exist. Any idea of a fix on this one? I have tried everything I can think of.

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MARKSALAZAR
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Jun 14, 2017 at 10:25 AM
HELLO ORION I HAVE A DESAME PROBLEM ON YOU BUT THAT IS DESTOP PC,,,BUT YOU ARE USING LAPTOP,,SO MY SUGEST ONLY IS, I THINK THAT IS WINDOWS PROBLEM TRY TO START IN START UP REPAIR,,, BUT IF NOT WORK TRY RESETTING YOUR LAPTOP,,,OR REINSTALL ANOTHER WINDOWS. I HOPE MY SUGGEST WILL WORK....I HAVE DO THAT IN MY PC BEFORE ITS DESAME WINDOWS 10,,,,SO GOODLUCK.
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Orionblu
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Jun 14, 2017 at 02:32 PM
Thank for the response. Unfortunately, start up repair won't work. Reluctantly, I decided to go ahead and try a complete reset to factory settings. Half way through, I received an error message that the computer couldn't be reset. Every where I turn, I am being blocked. Still stuck.
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