Forgot Password and Changed my Phone Number

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Linzp03 - Jun 17, 2017 at 10:00 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jun 18, 2017 at 05:04 AM
I forgot my password and the only recovery info I registered with my account was my phone number that I just changed yesterday.

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Jun 18, 2017 at 05:04 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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