Forgot Yahoo mail password

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Cskin2000 Posts 1 Registration date Tuesday June 20, 2017 Status Member Last seen June 20, 2017 - Updated on Jun 20, 2017 at 05:09 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jun 20, 2017 at 05:31 PM
My sister Ashley has a yahoo account and she forgot her password but her number was used into that account but she doesnt have that number anymore
She has a new number
Well my other sister courtney has a tablet. But Ashley used her gmail logged into that tablet but it has her old number that was hook in the yahoo account. So we reset the tablet 2 times and it goes to email and password
We don't know the password
So how can I reset the password? I got a new number I remember the email

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Jun 20, 2017 at 05:31 PM
Hello

Sad news for Ashley

Unfortunately, if, when she created the account, she has not registered a secret question which she remember, or an alternate recovery email address or phone number to which she has access to receive a reset code, she cannot prove that she is the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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