Google account Couldn't verify you as the owner of this account

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Dikun Posts 1 Registration date Thursday July 6, 2017 Status Member Last seen July 6, 2017 - Updated on Jul 6, 2017 at 04:27 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 6, 2017 at 04:38 PM
Hello,
I have been a Google account holder for over five years know. I go to store the other day to up grade my phone and the clerk signs me out then hands me the phone I'm about to trade in and says log back in. WHAT??? LOCKED OUT OF ACCOUNT. Google stated after go in though all the steps. Couldn't verify you as the owner of this account. I most certainly am!!
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Updated on Jul 6, 2017 at 04:39 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a mobile number to it. That way, you can have multiple ways to recover the account!

Sorry
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