Computer Won't Start, Hardware shorted out?
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Zero1993
Posts
2
Registration date
Thursday July 6, 2017
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Member
Last seen
July 7, 2017
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Jul 6, 2017 at 08:41 PM
Zero1993 Posts 2 Registration date Thursday July 6, 2017 Status Member Last seen July 7, 2017 - Jul 7, 2017 at 10:48 PM
Zero1993 Posts 2 Registration date Thursday July 6, 2017 Status Member Last seen July 7, 2017 - Jul 7, 2017 at 10:48 PM
I was playing the Sims 3 and had just plopped down a house on a lot (which makes the ram and CPU spike quick), when all of a sudden the screen went black. Ctrl+Alt+Delete didn't work and neither did Alt+Tab so I then held the power button down on the computer until it shut down. I restarted the computer and after the HP symbol welcome, the computer screen went black again before the sign in screen. Already tried system restore and HP automatic repair and unplugging the computer and pressing the power button a few times, didn't work. I was able to log in surprisingly through safe mode via command prompt and back up all of my data. So I guess this means that there's nothing wrong with my hard drive i'm guessing, any ideas what I should look for or what needs to be replaced?
I'm on my iPad now and I have a separate laptop but this is my gaming computer.
The computer is a HP Envy Phoenix h9-1387 (purchased July 2013) Windows 8.1
I'm on my iPad now and I have a separate laptop but this is my gaming computer.
The computer is a HP Envy Phoenix h9-1387 (purchased July 2013) Windows 8.1
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Jul 7, 2017 at 10:48 PM