Laptop says my password is wrong

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My laptop says my password is wrong and I need a flashdrive, I just bought one and now it says it's not flashdrive to reset a password. Good lord now what?

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Hi

Do you mean to say that a message on your laptop says that you need a flash drive ? How strange!
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Yes I just bought one and now it says it's not a password reset flashdrive. So I do I reset my password?
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We are terribly sorry but CCM cannot help you to recover your lost password for your laptop.

A flash drive has nothing to do with a laptop password.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards