Dell laptop trying to do a factory restore Closed

Question

Hello,

I'm trying to do a factory restore.  I downloaded the Dell instructions for my dell laptop but when I get to the Advanced Boot Options menu the option to repair your computer is not listed.  The only options listed are:

1. start windows normally
2. Safe mode
3. safe mode w/networking
4  safe mode with command prompt.

Help, please.  Thank you

Rae Castro

ac3mark · Answer

What Operating system? Did you make a recovery partition prior to his while it was functioning correctly? If you did not make a recovery partition (why it isn't displaying in the advanced startup), you will not be able to recover, but will have to reload the OS, loosing all data!

Dell laptop trying to do a factory restore

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