Unable to reset my Yahoo password

Billonthehill 1 Posts Wednesday January 10, 2018Registration date January 10, 2018 Last seen - Jan 10, 2018 at 08:12 PM - Latest reply: Ambucias 48637 Posts Monday February 1, 2010Registration dateModeratorStatus January 11, 2018 Last seen
- Jan 11, 2018 at 06:07 AM
My father has forgot his password and no longer owns the old phone he now has a new phone number I am trying to log into his email and it's asking for a code which is going to his old phone number could someone please help
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Ambucias 48637 Posts Monday February 1, 2010Registration dateModeratorStatus January 11, 2018 Last seen - Jan 11, 2018 at 06:07 AM
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Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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