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Unable to reset my Yahoo password

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Billonthehill Posts 1 Registration date Wednesday January 10, 2018 Status Member Last seen January 10, 2018 - Updated on Jan 11, 2018 at 04:59 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Jan 11, 2018 at 06:07 AM
My father has forgot his password and no longer owns the old phone he now has a new phone number I am trying to log into his email and it's asking for a code which is going to his old phone number could someone please help

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Answer 1 / 1
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jan 11, 2018 at 06:07 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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