Black screen flashing cursor

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raj - Sep 8, 2011 at 12:06 PM
mancy Posts 124 Registration date Monday July 26, 2010 Status Member Last seen April 6, 2016 - Sep 16, 2011 at 04:34 AM
Hello,

I am having a problem with a HP computer with Vista operating system. My screen is black with a flashing cursor and does not respond. I have nothing "extra" plugged into any USB port just mouse, keyboard and printer. Please could you help me, I am at wits end! thanks to you all who volunteer your time for this. It is deeply appreciated!

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mancy Posts 124 Registration date Monday July 26, 2010 Status Member Last seen April 6, 2016 94
Sep 16, 2011 at 04:34 AM
Hi,

Here are some tips to fix black screen error on Windows 7 systems with the cursor hang:



Use Windows 7 DVD

You can use the Windows 7 DVD to repair these black screen issues in the system. For this, you need to insert the DVD in the system and then restart the system. You will be then prompted to press any key to boot from the disk. After pressing any key, you will reach the "Install Now" screen. In this screen, you need to select the `Repair Your Computer' options. In the next screen appearing, you will get two options from which you need to select the first option and then select the OS you installed in the system. Choose `Start-Up Repair' from multiple repair options. You will get the system restarting itself and you can get the issue resolved with this.

Last known good configuration

It is possible that any serious changes to the Windows 7 system get it in black screen error with the cursor hang. You can try restoring the system to its last known good configuration to resolve the issue. For this, you need to tap specific keys to enter the set-up of the system. As the BIOS appear, search out the Restore Default Settings options. After selecting the option, save it and then exit the menu. You will then get the system to its initial state. You will get a boot options menu as your computer restarts and you need to select the `Last known good configuration' from this.

Disconnect any external devices

If still you experience the black screen issue in Windows 7 system, you can check if any of system hardware is causing the issue. For this, you need to remove each external device of the system and try to start up the system. You may try disconnecting any unwanted internal devices to fix the issue.
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