Laptop turns off randomly
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Natatop
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Thursday March 14, 2013
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March 14, 2013
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Mar 14, 2013 at 02:41 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Mar 15, 2013 at 08:05 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Mar 15, 2013 at 08:05 PM
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Natatop
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Thursday March 14, 2013
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Mar 14, 2013 at 04:54 PM
Mar 14, 2013 at 04:54 PM
Thank you so much this was really helpful I'm going to get a technician as if I did it myself I'd probably break it again.
Zohaib R
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Sunday September 23, 2012
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Mar 15, 2013 at 08:05 PM
Mar 15, 2013 at 08:05 PM
Hi Natatop,
We would be happy to hear from you again. Please post the status after repair so that it helps other users facing similar problems.
Please do write back to us.
We would be happy to hear from you again. Please post the status after repair so that it helps other users facing similar problems.
Please do write back to us.
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Mar 14, 2013 at 03:53 PM
Mar 14, 2013 at 03:53 PM
Hi Natatop,
Overheating is one of the causes for the laptops shutting down randomly. As you mentioned during the accidental damage the fan broke, this might be leading your laptop to overheat thus shutting down randomly. Also, you mentioned the damage is near one of the hinges. The wireless antenna for most of the laptops is in the back cover of the LCD Screen. This might be the reason for intermittent network problems with your laptop. Or, some models have the RJ-45 connector (connector where network cable connects) near one of the hinges that might be broken during the accident and hence you cannot connect to the internet.
Luckily, most of the laptop components such as LCD, Back cover, hinges, bottom base, heat sink/fan etc. are replaceable. Kindly check with the HP Support for the parts price details. Also, refer to the service manual of your laptop. It is advisable that you take a technician's help. If you wish to replace the parts yourself please go through the safety instructions in the Service Manual before opening the chassis.
If you need help with finding the manuals online please reply with exact system model number of your HP Laptop.
Kindly get back if there are any further queries.
Overheating is one of the causes for the laptops shutting down randomly. As you mentioned during the accidental damage the fan broke, this might be leading your laptop to overheat thus shutting down randomly. Also, you mentioned the damage is near one of the hinges. The wireless antenna for most of the laptops is in the back cover of the LCD Screen. This might be the reason for intermittent network problems with your laptop. Or, some models have the RJ-45 connector (connector where network cable connects) near one of the hinges that might be broken during the accident and hence you cannot connect to the internet.
Luckily, most of the laptop components such as LCD, Back cover, hinges, bottom base, heat sink/fan etc. are replaceable. Kindly check with the HP Support for the parts price details. Also, refer to the service manual of your laptop. It is advisable that you take a technician's help. If you wish to replace the parts yourself please go through the safety instructions in the Service Manual before opening the chassis.
If you need help with finding the manuals online please reply with exact system model number of your HP Laptop.
Kindly get back if there are any further queries.
