Inspiron 1525 cd/dvd drive won't work [Solved/Closed]

Ask a question ekb7 - Last answered on Feb 9, 2013 09:21PM by CR
I have a Dell Inspiron 1525 and the cd/dvd drive won't work in it. This happens when I install Itunes onto my computer. When I go into device manager and under cd/dvd drive I go into properties and it says it won't work because of Code 10. I appreciate the help thanks!
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moins plus
Step 1: If you have installed any CD-burning software, please temporarily remove them from "Control Panel"-> "Programs and Features".

Step 2: Modify the Registry:
1. Click "Start" Pearl, type in "regedit" (without quotation marks) in Search box and press Enter.

2. Navigate to the following key:


Highlight this key, on the right pane, and then check if the "Upperfilters" and "Lowerfilters" values are present. If so, please right click on the values and select "Delete" to remove them.

Step 3: Remove the CDROM driver:
1. Click "Start" Pearl, type in "devmgmt.msc" in Search box and press "Enter".
2. Expand "DVD/CDROM Drives".
3. Right click your CDROM Drive, and click "Uninstall".

Then, please restart your computer. Does the CDROM work properly now?

Related Information
For more information, please refer to the following article from Microsoft Knowledge Base:;EN-US;314060

Please try the above steps and let me know the results at your earliest convenience. If there are any questions or concerns, feel free to contact me.

I look forward to your reply.

Best Regards,

Candice Wang
Microsoft Windows Vista Support Professional

Satisfied customers are my top priority. Please let either myself or my manager know what you think of the level of service provided. You can send feedback to my manager, Terry at
rwmacdougall- Jun 28, 2010 05:05PM
this worked for me!
DIY Fan- Jul 6, 2010 03:50PM
thanks a ton! :)
runner98- Dec 28, 2012 09:09PM
this worked! thanks!
Landrover- Dec 29, 2012 03:17AM
That's Fantastic- thanks for your help...
CR- Feb 9, 2013 09:21PM
thank you so much this works! :D
moins plus
This just worked for me also. Thanks!
moins plus
You might try the solution given at this web site:,289483,sid1_gci961565,00.html

Good Luck
moins plus
i was wondering if ur dvd drive works now?
gc- May 10, 2009 10:11AM
That worked! Thanks.

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