Unable to open my laptop - automatically restarting
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Siva
-
Jun 17, 2015 at 10:04 AM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Jun 17, 2015 at 12:42 PM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Jun 17, 2015 at 12:42 PM
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1 response
BrianGreen
Posts
1005
Registration date
Saturday January 17, 2015
Status
Moderator
Last seen
September 30, 2021
150
Jun 17, 2015 at 12:42 PM
Jun 17, 2015 at 12:42 PM
Hi Siva,
When you start your machine press the [F8] key repeatedly (as soon as you switch it on) until the Advanced Boot Menu appears. With the arrow keys select "Disable Automatic restart". It will restrt and then stop with a blue screen (also know as the Blue Screen Of Death (BSOD)). Dont be alarmed at the title - its not always that bad. On there will be an error code usually starting "0x000... (..... , ..... , .....)".Please let us know what the code is. Also there might be some text on the second line such as "NOT_LESS_THAN_OR EQUAL_TO" or some other such message. If you could also let us know that message it might help.
Finally, do you have a Windows 7 installation disk? it might be useful.
I really appreciate thank you messages as a payment for solving issues :o)
When you start your machine press the [F8] key repeatedly (as soon as you switch it on) until the Advanced Boot Menu appears. With the arrow keys select "Disable Automatic restart". It will restrt and then stop with a blue screen (also know as the Blue Screen Of Death (BSOD)). Dont be alarmed at the title - its not always that bad. On there will be an error code usually starting "0x000... (..... , ..... , .....)".Please let us know what the code is. Also there might be some text on the second line such as "NOT_LESS_THAN_OR EQUAL_TO" or some other such message. If you could also let us know that message it might help.
Finally, do you have a Windows 7 installation disk? it might be useful.
I really appreciate thank you messages as a payment for solving issues :o)
