Error unable to complete request [Solved]

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Friday July 24, 2020
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July 24, 2020
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 Fatema -
Hewllo,
It’s several days that I can’t log in on messenger
It gives me this message
Error
Unable to complete request try later..
I did uninstall and install bu nothing..
Please help



System Configuration: iPad / Safari 12.1.2

3 replies

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Friday December 18, 2020
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December 19, 2020
130
I just wanted to add my experience in case it helps someone who has stumbled upon this conversation as I was also seeing this error when attempting to log into FB Messenger on my iPhone and iPad, yet I could log into my FB account without an issue. On my iPhone and iPad, I have the ‘Lockdown’ app installed which enhances blocking of trackers. (You have to enable it in Safari settings/Content blockers.)
I opened the Lockdown app and switched off the Firewall and then found I could once again log into the Messenger app without a problem.
Once logged in, I then immediately switched the Lockdown Firewall back on, but it’s so quick and simple to action that I won’t mind going through that brief ‘off and back on’ process when opening the Messenger app in future if needs must.
So, what I am suggesting is that if you have Lockdown or an alternative Firewall app on your device, try temporarily disabling it as this may well be the solution.
124
Thank you

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Yeah I have lockdown and never thought about this thanks
Thankkk you so much for sharing after months of not being able to log in from my phone, I finally fixed it with your suggestion
Thank you sooooo much for this solution! It worked! I, too, have been searching and searching for a solution, and like others, I had no success in uninstalling and reinstalling the app, or changing the FB password. Someone put Lockdown on my phone and swore to me that it worked in the background and was never a problem, and it would protect me, yadda, yadda, yadda... well... It did create this problem for me and I spent hours and hours trying to get Messenger to work, and it didn't even cross my mind to think about what recent apps were added to my phone.
I did the same thing you said
It worked in a second
Thank you so much
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Friday December 18, 2020
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December 19, 2020
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Just an update to my previous post; I actually found that having logged successfully into the FB Messenger app on my iPhone and/or iPad after having temporarily disabled my 'Lockdown' app Firewall, I later happily discovered that I did not have to disable it again prior to opening the FB Messenger app next time, so, at the time of posting, it looks as though the app is now behaving itself without having to touch my Firewall app. Hope this helps.
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Friday October 30, 2015
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1,139
Hi,

Go to https://www.messenger.com from a PC and try to log in. Check also if you can log in to your Facebook account in case it is linked to your Messenger account.
And then what shall I do if it works
Had exactly the same issue, works via pc but can’t log in with the app. Reset the iPhone, uninstalled and reinstalled messenger countless times, still the same message.
> Giles
If you have an ad blocker app or something turn it off, it will work

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