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Cannot boot up my computer in safe mode

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Dorothy - Jul 16, 2015 at 07:38 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 17, 2015 at 01:19 PM
Hello, my name is Dot. I am having a problem with my home computer. When I boot up my computer, it sits on the safe mode page. And when I hit Normal Safe Mode, it start running down saying(Windows 32). I have no idea what to do. I need to get into my computer.



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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jul 16, 2015 at 07:42 PM
If it's booting into "safe mode" then Windows is damaged in some way. Do you have the Windows install optical disk?
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dotsng
Jul 16, 2015 at 08:06 PM
yes. Let me explain a lit further. The weather was bad at the time my computer was shutting down, and my message said, (do not cut your computer off or shut it down. It is doing updates. This will take a while). So I just push the button and it went off. But a few days later I booted up my computer and it stays in the safe mode screen.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jul 17, 2015 at 01:19 PM
You still need the Windows disk to repair the system.
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