Gateway can't get the recovering options to come up.

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Gregorydi Posts 1 Registration date Sunday January 17, 2016 Status Member Last seen January 17, 2016 - Jan 17, 2016 at 04:54 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 21, 2016 at 04:44 AM

I have aNE56R41U. Everytime I turn it on, and enter my password, it goes to the home screen, which just flashes off and on. I have turned it off and on, keep hitting F8 and holding down the ALT while hitting F10 but it still just goes to the flashing home screen. I don't get anything to recover our anything. I want to fully recover my laptop. But HOW? Please help!!!

Uh-oh... we can't recover your account online because there are no other options on file for your account.
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1 response

Answer 1 / 1

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jan 17, 2016 at 05:11 PM

Hello

Is this a Gateway laptop?

Gregorydi
Jan 19, 2016 at 07:32 AM

Yes. It is 3 years old

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168 > Gregorydi
Jan 19, 2016 at 04:26 PM

Have you tried booting in safe mode?

Gregorydi
Jan 19, 2016 at 08:35 PM

I was told to turn it on, when the gateway name came on, keep hitting F8. I did and it went to my logon screen. When I log on it brings up my desktop and then it just starts flashing. Can't open anything or do anything. Then I was told to try holding down the alt key and to hit the F10. That hasn't worked either. What else can I do?

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168 > Gregorydi
Jan 20, 2016 at 03:48 AM

The only option left is to use a recovery CD

Gregorydi > Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Jan 20, 2016 at 09:56 PM

I don't Think I have one. Is it possible to get something someplace?

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