Report

My HP laptop won't turn on [Solved]

Ask a question Katie - Last answered on Jun 23, 2016 10:41AM
I shut down my computer because I was going to sleep. The next morning I tried to turn on my computer but the power button won't even turn on. I've tried to hold the power button down for 30 seconds and that didn't work.
See more 
Helpful
+1
moins plus
Hi there Katie,

Have you tried to boot the laptop with only the charger plugged in? If you have, you couldn't see any light to blink and everything remained silent, is that true?
If the warranty of your laptop has expired, I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If your hard drive spins up on a different computer and it is recognized there, but cannot power up on your laptop, then the problem is hiding probably in the power supply unit on your motherboard.
While on another PC, I suggest you to make a full backup of your files just in case of a need for a motherboard replacement.
You could also bring your laptop to a technician to make a test of the power connector and/or the power jack center because they might have got damaged.

Let me know what happened with the tests. Cheers.
Add comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!