Gateway Laptop LED turns on but doesn't boot

Solved/Closed
ComputerIlliterate - Mar 19, 2009 at 02:16 PM
 Sam - Aug 28, 2017 at 09:00 PM
Hello,

I have a relatively new Gateway laptop MT3422, purchased 1.5 years ago. When I try to turn the computer on the LED lights work and the fan makes noise, but the screen will not boot. I took out the battery and plugged in my computer to the power supply, and the computer worked just fine.

I do not know anything about computers, but I am assuming that this is a problem with the battery. Can this battery be fixed, would purchasing a new battery fix this problem, or should I seek a computer repair shop?

Thank you!

4 replies

I have found that this happens when the memory chips come loose in their sockets. Try removing them completely and then placing them back in.
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