My HP laptop won't turn on
Solved/Closed
Katie
-
Jun 23, 2016 at 09:11 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jun 23, 2016 at 10:41 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jun 23, 2016 at 10:41 AM
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1 response
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Jun 23, 2016 at 10:41 AM
Jun 23, 2016 at 10:41 AM
Hi there Katie,
Have you tried to boot the laptop with only the charger plugged in? If you have, you couldn't see any light to blink and everything remained silent, is that true?
If the warranty of your laptop has expired, I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If your hard drive spins up on a different computer and it is recognized there, but cannot power up on your laptop, then the problem is hiding probably in the power supply unit on your motherboard.
While on another PC, I suggest you to make a full backup of your files just in case of a need for a motherboard replacement.
You could also bring your laptop to a technician to make a test of the power connector and/or the power jack center because they might have got damaged.
Let me know what happened with the tests. Cheers.
Have you tried to boot the laptop with only the charger plugged in? If you have, you couldn't see any light to blink and everything remained silent, is that true?
If the warranty of your laptop has expired, I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If your hard drive spins up on a different computer and it is recognized there, but cannot power up on your laptop, then the problem is hiding probably in the power supply unit on your motherboard.
While on another PC, I suggest you to make a full backup of your files just in case of a need for a motherboard replacement.
You could also bring your laptop to a technician to make a test of the power connector and/or the power jack center because they might have got damaged.
Let me know what happened with the tests. Cheers.
