Windows 7 startup problem
Closed
Adnan akhtar
-
Dec 22, 2016 at 02:14 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Dec 22, 2016 at 03:13 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Dec 22, 2016 at 03:13 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Dec 22, 2016 at 03:13 AM
Dec 22, 2016 at 03:13 AM
Hi Adnan Akhtar,
Have you tried with another monitor or using a TV as a secondary screen? Could you tell us why are you using the advanced boot menu? What happens when you try to load Windows normally? If there is a startup issue, using the Repair function is a good option but it is hard to tell why you see blank Windows screen. Is the mouse visible? Try pressing CTRL+ALT+DEL. Try to access the Task Manager. Search for explorer.exe. End the process and from New, start a new task, typing explorer.exe in the line. Press OK and check if there are changes. If there is no change you may need to reinstall the SO.
Hope this helps
Have you tried with another monitor or using a TV as a secondary screen? Could you tell us why are you using the advanced boot menu? What happens when you try to load Windows normally? If there is a startup issue, using the Repair function is a good option but it is hard to tell why you see blank Windows screen. Is the mouse visible? Try pressing CTRL+ALT+DEL. Try to access the Task Manager. Search for explorer.exe. End the process and from New, start a new task, typing explorer.exe in the line. Press OK and check if there are changes. If there is no change you may need to reinstall the SO.
Hope this helps
