Report

I am unable to connect internet on my phone. [Solved]

Ask a question beetsbro7 2Posts Thursday April 13, 2017Registration date April 13, 2017 Last seen - Last answered on Apr 13, 2017 at 12:27 PM by Devphilem
Hello,
I have a broadband connection n use a router to access internet on my laptop n phone via wifi. Internet is working fine on my laptop but it is not working on phone. It says 'connected, no internet'. It use to work before. is coz of some setting change I am not aware of? I am using a moto g 3rd gen.
Thanks

Helpful
+0
plus moins
Method 1 - Change WiFi Setting

Step1: Navigate to Settings > Wifi > Long select on your Wifi Network to see Modify Network Option

Step2: Select Modify Network option

Step3: Enter password

Step4: Check Show Advance option

Step5: Scroll down to view advance options which must be available by now.

Step6: Change IP Settings from DHCP to Static

IP Address : Most probably your Gateway address will be 192.168.1.1 change your IP Address my changing last digit in this address use any value preferably between 2 to 20.

Change DNS1 to 8.8.8.8

Change DNS2 to 8.8.4.4

Step7: Save these settings.

Step8: Login into your wifi network if required, you device should be able to connect to internet by now.

Method 2: Reset Router and Wifi Network

Step1: Navigate to Settings > Wifi > Long select on your Wifi Network to see Forget Network Option

Step2: Select Forget Network

Step3: Switch off your router and wait for 10-15 seconds before restarting it.

Step4: Restart your Wifi router

Step5: Reboot your phone

Step6: Search for your Wifi Network in available Network lists.

Step7: Connect to your network and check if device is connected to internet or not.

Step8: If you are connected to internet by now then you are done, else perform Step 2 to Step 8 from Method 1.

Method 3

Update your phone and Router date and time to match internet provider date and time to check if all three are in Sync.

Method 4
If none of above method works than download any Wifi issue Fixing application such as WiFi Fixer. This application will analyze and resolve issues if your device is connected to wifi but not able to connect to interne
Devphilem 2Posts Thursday April 13, 2017Registration date April 13, 2017 Last seen - Apr 13, 2017 at 12:27 PM
Hi Thanks for replying.
Reply
Leave a comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!