Itunes store will not connect to internet [Solved/Closed]

Report
-
 SoSassy -
Hello, when I open itunes store this little box comes up and says,"itunes could not connect to the itunes store, make sure your network connection is active and try again." and I cant figure out how to fix it!!!!...... please help!
Related:

4 replies

Posts
6499
Registration date
Sunday June 6, 2010
Status
Security contributor
Last seen
October 6, 2019
2,281
Hello,

Try this 1

Right click on the "Internet Explorer" icon -->Click on "Properties" --> Click on

"Connections" tab --> Click on LAN settings button. In that window uncheck all

the options, if you notice any option selected.

If the problem still exists then click on the below link and follow the instructions

https://support.apple.com/en-us/HT201400

Good Luck
32
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 4776 users have said thank you to us this month

you are a genius!
that worked yay!!!
yes, thanks for the informative answer. worked for me as well.
your awesome!!
Thank you so much worked for me as well.
Posts
6499
Registration date
Sunday June 6, 2010
Status
Security contributor
Last seen
October 6, 2019
2,281
Hello,
Try this 1
Follow the instructions given below.
Good Luck
Me to every time I go to get new music it will say "Make sure your network setting are correct and your network connection is active then try agian" And my inter net works?
OMG....THANK YOU! I have spent the better part of 2 hours scouring the internet to find a solution. You are officially my hero for today. hahaha