Itunes store will not connect to internet Solved/Closed

Question

Hello, when I open itunes store this little box comes up and says,"itunes could not connect to the itunes store, make sure your network connection is active and try again." and I cant figure out how to fix it!!!!...... please help!

jack4rall · Accepted Answer

Hello, 

Try this 1 

Right click on the "Internet Explorer" icon -->Click on "Properties" --> Click on 

"Connections" tab --> Click on LAN settings button. In that window uncheck all 

the options, if you notice any option selected.  

If the problem still exists then click on the below link and follow the instructions 

https://support.apple.com/en-us/HT201400 

Good Luck

Rachel · Answer

Me to every time I go to get new music it will say "Make sure your network setting are correct and your network connection is active then try agian" And my inter net works?

jack4rall · Answer

Hello,
Try this 1
Follow the instructions given below.
Good Luck

SoSassy · Answer

OMG....THANK YOU!  I have spent the better part of 2 hours scouring the internet to find a solution.  You are officially my hero for today.  hahaha

Itunes store will not connect to internet

4 responses

Similar discussions

Subscribe To Our Newsletter!