Itunes store will not connect to internet

Solved/Closed
reese - Dec 30, 2010 at 10:03 AM
 SoSassy - Apr 22, 2013 at 07:01 AM
Hello, when I open itunes store this little box comes up and says,"itunes could not connect to the itunes store, make sure your network connection is active and try again." and I cant figure out how to fix it!!!!...... please help!
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4 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 30, 2010 at 10:22 AM
Hello,

Try this 1

Right click on the "Internet Explorer" icon -->Click on "Properties" --> Click on

"Connections" tab --> Click on LAN settings button. In that window uncheck all

the options, if you notice any option selected.

If the problem still exists then click on the below link and follow the instructions

https://support.apple.com/en-us/HT201400

Good Luck
32
That works you rock!!!!
0
you are a genius!
0
that worked yay!!!
0
yes, thanks for the informative answer. worked for me as well.
0
your awesome!!
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 22, 2011 at 07:53 AM
Hello,
Try this 1
Follow the instructions given below.
Good Luck
31
Me to every time I go to get new music it will say "Make sure your network setting are correct and your network connection is active then try agian" And my inter net works?
12
OMG....THANK YOU! I have spent the better part of 2 hours scouring the internet to find a solution. You are officially my hero for today. hahaha
5