Itunes store will not connect to internet [Solved/Closed]

- - Latest reply:  SoSassy - Apr 22, 2013 at 07:01 AM
Hello, when I open itunes store this little box comes up and says,"itunes could not connect to the itunes store, make sure your network connection is active and try again." and I cant figure out how to fix it!!!!...... please help!
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Best answer
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Thank you
Hello,

Try this 1

Right click on the "Internet Explorer" icon -->Click on "Properties" --> Click on

"Connections" tab --> Click on LAN settings button. In that window uncheck all

the options, if you notice any option selected.

If the problem still exists then click on the below link and follow the instructions

http://support.apple.com/kb/TS3297

Good Luck

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CCM 5691 users have said thank you to us this month

you are a genius!
that worked yay!!!
yes, thanks for the informative answer. worked for me as well.
your awesome!!
Thank you so much worked for me as well.
Posts
6499
Registration date
Sunday June 6, 2010
Status
Moderator, Security contributor
Last seen
October 6, 2019
2121
31
Thank you
Hello,
Try this 1
Follow the instructions given below.
Good Luck
11
Thank you
Me to every time I go to get new music it will say "Make sure your network setting are correct and your network connection is active then try agian" And my inter net works?
5
Thank you
OMG....THANK YOU! I have spent the better part of 2 hours scouring the internet to find a solution. You are officially my hero for today. hahaha